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Customer Service job in Dubai, UAE

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Customer Service job in Dubai

The Role

Job Reference number:558820
Our Client which is an international company Looking for Customer Service who will be based in Dubai, UAE.

Customer Service
Customer Service

Customer Service role in a financial institution in Dubai

- Receive customers into the branch and served them in a professional and polite manner
- Provide customers with the required information and answered their questions
- Work with documents, filing paper work and checking information
- Copy reports and processing credit cards for customers in a timely fashion
- Dealing with products and services, such as: Opening account and answering questions
- Performed problem identification, problem analysis, and problem resolution for customers
- Enhanced employee morale, satisfaction, and work flow improvement through positive attitude
- Improved customer satisfaction levels and provided client support

Requirements

Experience: 1 year customer service/reception required
Education: High School Certificate
Be able to work in a Conventional Bank or Financial institution

Skills:

- Computer knowledge such as: Microsoft Office software programs; i.e. Microsoft Word and Excel
- Customer service type personality
- Able to function with minimal supervision

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