Education Manager Job in Dubai
Job Reference number: 223522
The Education Manager will be charged with, in partnership with the GM and in coordination the Global HRD/Education team based at headquarters in Paris, setting and delivering the Make Up For Ever Education strategy in the region. The ideal candidate will strike a strong balance between the Artistry roots of the brand and the Commercial drive of the business. The Education Manager will be responsible for maintaining and championing the core values of the company’s distinctive culture: entrepreneurial, non-hierarchical, casual, close-knit, warm, creative and passionate about make up artistry.
Be the guardian of Make Up For Ever’s Education Curriculum
Implement the global MUFE curriculum in the region
Align with headquarters on trends and changes that are made/need to be made to the Global education curriculum
Partner closely with the Global HRD/Education team
Closely partner with the Global HRD and Education Tribe on important global-wide Education projects, tools or curriculum
Play a leadership role in ensuring a continuous feedback loop to the Global team on regional market trends and needs that identifies and plans for both regional and global opportunities; ensure that best practices are shared
Create compelling tools and programs that reflect the brand’s DNA as well as the needs and culture of each market and distribution channel
Revisit and enliven existing tools so that Education is fresh and engaging at all times to meet client needs
Own video productions for Education including tutorials and new products and tool
Develop selling techniques for multichannel use
Adapt to each audience (public or pro), across channels (i.e., Boutiques, Sephora) and regional market
Customize to Sephora Cast for multi-markets
Partner closely to understand Sephora needs and opportunities and to translate those needs through the Make Up For Ever Brand
Create custom delivery mechanisms for each Sephora channel
Ensure performance of Education initiatives
Measure efficiency and impact of Education programs and capture floor/client/sales feedback to improve and build upon existing programs
Manage and inspire the team
Optimize time spend in Corporate/Field (boutiques, Pro, Sephora)
Partner with and act as a key connector of multiple functions at MUFE
Closely partner with the MUFE headquarter team to ensure consistent global delivery of key programs
Closely partner with the Sephora Education department (i.e., pro and cast)
Work seamlessly with Sales (i.e., “Education is in service to Sales”)
Actively partner with Marketing on incorporating key messages into Education programs
Work with PR on Editor-facing initiatives
Team with cross functional partners on any and all relevant projects (i.e., MUFE academy, finance, HR, etc.)
Manage and control Education budget
Work cross-functionally to optimize resources and invest resources for maximum return
Build an Education budget and control expenses
Secure Legal oversight on all tools/resources created
Qualifications & Experience
Education Expertise: Able to serve as the key functional expert on Education for the Middle East organization
Possesses a track record of delivering results as a functional leader working across a global, creatively-driven organization
Facile in best-in-class tools and programs available in the market today, including new technologies and Education strategies
Regularly researches training methods, platforms & theories of adult learning looking for the ‘best’ way to communicate MUFE’s philosophy, product knowledge, artistry skills, service and selling standards
Strategic Architect: Able to adapt a global MUFE brand vision and define the regional Education strategy for future growth in light of existing short-term opportunities as well as developing longer-term potential
Brand Builder: Possesses deep understanding of building brands and awareness; capable of translating a MUFE brand affinity into Education programs that hone the MUFE brand position among existing competitors and in the eyes of the consumer
Leader & Organizational Developer: A people leader who can inspire, motivate and energize the Middle East organization around the Education agenda
Introduces and implements new ideas and best-in-class process while respecting the highly creative and entrepreneurial culture and legacy
Serves as a member of the Middle East Leadership team at MUFE; works in tight collaboration with key functional partners and regional Management to ensure strategic alignment
Blend of big and small company experience is ideal
Relatable industry experience is required; although Color Cosmetics experience is not critical, Beauty knowledge is a must
Business Focus: Maintains a strong focus on driving business results; leverages a strong business acumen to ensure that all functional programs clearly support commercial and business objectives
Can develop the organizational infrastructure and capability to support a growth environment; drives fluidity in working cross-functionally Leadership & Management Behavioral Competencies
Embodies the MUFE brand: understands, adopts and reflects the MUFE brand and philosophy; navigates Sephora, MUFE boutiques and Pro; inspires confidence; supports diversity among the team
Relationship builder: engages and builds enduring connections within, across and outside of an organization that yield commercial results
Cooperation and teamwork; Highly collaborative, reliable, thinks in terms of “we” and not “I,” adopts the Make Up For Ever Tribe culture.
Balanced strategic and analytical thinking: Demonstrates the ability to think deeply, strategically and quantitatively about business problems; intellectually curious.
Understanding of creative businesses: balanced right and left brain; must relate to the emotional and creative drive of the brand and sector.
Change leadership: Exercises good judgment; possesses the ability to bring in new perspectives, changes and innovative thinking to an organization in a positive and non- threatening, supportive manner.
Flexibility: Ability to remain a very nimble operator in a business with meaningful growth opportunities.
A leader who can understand implicitly how to manage and work with different people and various working styles.
Talent focus: Ability to provide inspirational leadership, with a sweet spot for talent management, maintaining a culture that attracts, retains and motivates talent.
Hands on and operational work style; analytical, hands-on, solves problems, effectively navigates complexity, owns and takes decisions.
Open minded and innovative; creative yet maintains a good sensibility
Courageous; a calculated risk-taker; open to trying and testing new things; flexible
Humble; remains strongly focused on the MUFE customer
Dedicated, hard worker, inspirational, energetic, incites excitement and passion in others
Entrepreneurial; resourceful; creatively inspired by a small company environment
Highly intellectually curious; openness to learning and value on teaching
An effective communicator; able to communicate with clarity and consistency, the strategy and messages on the focus areas that the organization and business need to deliver on
Warm, empathetic, compassionate, leads with heart
Passion and affinity for the creative industries and the Make Up For Ever brand and business
Comfort with ambiguity
Sterling values; high integrity
Globally-minded; savvy in working with a highly international team; cross-culturally sensitive
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